Our aim was to turn quotes into revenue through a contemporary, consultative approach

what was the training need?

As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.

Their training need:

  • This team of highly skilled technical estimators are required to develop their skill set to a more commercially minded approach. Generating low value, high margin orders adds a significant
    contribution to the companies success
  • The aim of the training was to equip the team with a framework to improve their conversion rates from quotes to orders as well as improving customer relationships



Workshops and Programmes

Designed a series of 1 day regional workshops that were interactive, challenging and practical

Delivered coaching workshops for the regionally based leadership team

Consistent Structure

Created a customised sales framework unique to Kone

Improved Performance

Introduced a simple sales process – PIPS


“Yet again, BMS Performance designed and delivered a great programme. The use of two facilitators added a new dimension to the sessions”

General Manager, Kone Group


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