Construction Product Specialist (Flooring)
Technical Support Specialist (Flooring)
- Are you passionate about technical support?
- Do you thrive in a dynamic environment where problem-solving and customer satisfaction are at the forefront?
- Looking for an opportunity to join a world and European market leader?
Company Overview: Our client is a leading provider of high-quality building materials, renowned for our commitment to innovation, sustainability, and customer satisfaction. With a strong presence in the construction industry, we deliver cutting-edge solutions for residential, commercial, and industrial projects worldwide.
Responsibilities:
- Provide expert technical support and guidance to customers, contractors, and internal teams flooring products.
- Troubleshoot issues related to installation, maintenance, and performance of company flooring systems.
- Collaborate closely with sales, engineering, and product development teams to address customer inquiries and ensure timely resolution of technical issues.
- Potentially conduct on-site visits as needed to assess project requirements, offer technical assistance, and provide training sessions for customers and contractors.
Requirements:
- Background in Engineering, Architecture, Construction Management, or related field.
- Proven experience in technical support or a similar role within the construction industry.
- Strong understanding of building codes, regulations, and standards
- Ability to convey technical information clearly and effectively to diverse audiences.
- Problem-solving abilities and a customer-centric mindset.
Benefits:
- Salary 28-35k + Annual company bonus
- 24 days Holiday + Bank Holidays
- Company Pension Plan
- Opportunities for professional development and career growth.
- Collaborative work environment with a focus on innovation and teamwork.
Location: Coventry, Solihull, Tamworth, Wolverhampton, Stourbridge, Bromsgrove, Nuneaton, Birmingham, Dudley
