Junior Account Manger

Customer orientated, account management role handling luxury brands, entertainment organisations and media providers

Job Title: Junior Account Manager

Location: London (Hybrid Working)

Salary: £35,000-£40,000 plus £7,500 Bonus

Sector: Media, Fashion and Entertainment Intelligence

Our client, a leading provider of business intelligence solutions for media, fashion, entertainment and consumer goods companies, is seeking a Junior Account Manager to join their growing team.

Operating on a license-based model, our client has been providing innovative business intelligence solutions to a wide range of industries since 2011. They have won multiple awards for their innovative approach to data analytics and are considered industry leaders in their field.

As a Junior Account Manager, you will have the opportunity to work with a diverse range of clients, including some of the biggest names in media, fashion, entertainment, and consumer goods. You will be responsible for managing a portfolio of 100 client accounts, developing and maintaining strong relationships with clients, identifying new opportunities, and delivering exceptional customer service.

Key Responsibilities:

• Manage a portfolio of 100 client accounts, ensuring a high level of customer satisfaction
• Build and maintain strong relationships with clients, acting as the main point of contact for all account-related matters
• Proactively identify new opportunities and work with the Sales team to drive revenue growth
• Ensure that all client needs are met and issues are resolved in a timely manner
• Deliver presentations and product demonstrations to clients
• Attend client meetings and events
• Provide regular reports to management on account performance, including sales forecasts, revenue targets, and pipeline management
• Continuously review and improve account management processes to ensure high-quality service delivery

Requirements:

• A minimum of 1 year experience in account management, or sales from a B2B environment
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients at all levels
• Strong analytical and problem-solving skills, with the ability to identify opportunities and deliver excellent experiences to clients
• An interest in fashion, celebrity, entertainment, music or consumer brands
• A service orientated mindset.

Benefits:

• Competitive salary and bonus structure, with the opportunity to earn up to £47,500 per annum
• Flexible working arrangements, including a hybrid working model
• 23 days annual leave, plus bank holidays
• Wellbeing allowance, to support your physical and mental wellbeing
• Company bonus, based on company performance
• Gym membership discount, to support your health and fitness goals
• The opportunity to work with a market-leading company that has won multiple awards for innovation and excellence in data analytics