Internal Sales Representative
Internal Sales Executive
€35-45K Salary | 5% Bonus | Healthcare | Pension
The Company:
Our client is a market-leading distributor of specialist building products, supplying contractors and subcontractors with high-quality insulation, facades, and fire protection solutions. Known for their technical expertise and exceptional service, they work closely with our customers to deliver tailored solutions for their projects. With a strong reputation in the industry, they pride themselves on supporting both small and large-scale construction projects across Ireland.
The Role:
This internal sales role is an exciting fast paced role. It is primarily account management with a strong existing client base. You will provide essential support to the sales team, processing orders, quotes, dealing with customer enquiries, liasing with the field sales team and providing technical support.
This is a Monday to Friday role. 5 days will be office-based in South Dublin.
Key Responsibilities:
- Manage and nurture existing customer accounts, ensuring repeat business and customer satisfaction
- Process orders accurately and efficiently, maintaining attention to detail at all times
- Respond to customer enquiries, offering prompt and knowledgeable support
- Provide technical advice and assistance on product selection and specifications
- Work closely with the field sales team, ensuring seamless communication and coordination
- Maintain detailed records of customer interactions and sales activities
- Proactively identify opportunities for upselling and cross-selling within existing accounts
What We're Looking For:
- Experience in internal sales or B2B customer service is essential
- A background in the construction industry is highly desirable, but experience in other industries may also be considered
- Strong organisational skills, with the ability to manage multiple tasks and deadlines
- Excellent communication and problem-solving skills, with a customer-focused mindset
- An aptitude for understanding technical products and offering practical advice
What We Offer:
- Competitive salary of €35,000 - €45,000
- 5% bonus based on performance
- Comprehensive healthcare plan
- Company-matched pension scheme
- 21 days holiday
Location: Dublin or commutable distance to South Dublin
