Customer Account Manager
· Join a growing, family-owned engineering business with a loyal customer base
· Office-based role with an early finish every Friday
· Varied position combining customer service, sales support, and coordination
· Friendly, close-knit team with regular social events
Customer Account Manager
The Role:
A fast-paced, office-based position focused on developing customer relationships and supporting sales activity. As Customer Account Manager, you'll handle incoming enquiries, manage orders, update CRM records, and liaise with suppliers for quotations. There's also occasional opportunity to visit customer sites, adding variety to your week.
Requirements:
· Around 5 years' experience in a high-level customer service role (B2B or B2C)
· Strong organisational skills and attention to detail
· Confident, engaging telephone manner
· Comfortable using IT systems and CRM tools
· A team player who enjoys a collaborative environment
The Package:
· £33,000 - £40,000 basic salary (DoE)
· Private healthcare
· 25 days holiday + Bank Holidays
The Company:
A well-established and expanding supplier of engineering components, supporting manufacturers across multiple sectors. Known for exceptional service, strong values, and a supportive team culture.
