Business Development Manager

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  • World class ICT services company who provide Cloud, SD-WAN networks, Unified Communications services, and cybersecurity.
  • New business role with focus on winning enterprise level clients
  • Hybrid role - 1 day per week in Central Manchester office
  • People focused culture with emphasis on personal development

Business Development Manager

Based central Manchester, covering Northern England

80-95k basic / OTE double basic / full benefits package

Overall purpose of the job:

To support and execute the new business acquisition strategy ensuring achievement of all assigned margin, revenue and contract value targets by selling Business Managed IT Services in a high-pressure environment, while delivering consistent and exceptional level of sales professionalism whilst exceeding performance against measurable key performance indicators.

Primary product focus areas:

  • WAN Portfolio: SD-WAN, SASE, VPLS, Data Connectivity and Wireless
  • LAN Portfolio
  • Unified Communications portfolio
  • Cyber Security Services
  • Hosted Unified Communications (UCaaS) & Hosted Contact Centre (CCaaS).
  • Private, Public & Hybrid Cloud offerings.
  • Managed IT Services and Equipment Sales

Key responsibilities for this job:

  • To make a significant contribution to the company's business sales revenue.
  • To define, develop and own key client relationships and contact strategy.
  • Develop and execute short, medium and long term business plans to exceed targets.
  • Achieve and exceed margin, contract value, and revenue targets.
  • Deliver against key performance indicators and objectives.
  • Prospect, qualify, negotiate, and close key new business deals.
  • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage.
  • Forecast monthly and quarterly sales achievement within accuracy of +/- 10%.
  • Diligently maintain opportunity pipeline and deal positions on Salesforce.
  • Develop strategy, produce win-plans and execute on major deals.
  • Define target list and engage suspects based on clearly defined criteria.
  • Carry out and record target prospect meetings in line with agreed KPIs.
  • Develop an in-depth knowledge of the factors impacting the technology market, adoption and trends for assigned verticals.
  • Generate strong relationships with senior executives within customer and prospect base.
  • Develop and sustain network of contacts and key individuals within assigned verticals and geographical target market area.
  • Identify and develop opportunities for strategic step-change revenue growth.
  • Produce quotations and lead Exponential-e responses to tenders, RFI's, RFPs, and other response formats.
  • Build and provide clear leadership to virtual teams in pursuit of major business opportunities.
  • Collect and understand target client requirements, building commercial propositions based on Capex, Opex and other commercial needs to gain competitive advantage.
  • Understand and be able to articulate deal level P&Ls.
  • Attend, present and host at industry events.
  • Build and maintain a strong technical and commercial understanding of key Exponential-e product propositions particularly: WAN (MPLS, SD-WAN, SASE), Hosting and Cloud, Managed IT services; Unified Comms & Security.
  • Build and leverage an understanding of competition and their propositions to Exponential-e advantage.
  • Formulate and complete client presentations to an exceptional standard.
  • Complete monthly reports and other administrative requirements to a high standard and within a required timeframe.

Knowledge and experience required:

  • Extensive experience within the Telecoms industry or Managed IT Services.
  • Experience in developing new logo business.
  • Experience selling cornerstone services as a managed service. Those services being: Network, UCaaS/CCaaS, Cloud Services & Cyber Security.
  • A consultative salesperson who can identify and sell against key business drivers.
  • Highly skilled and experienced negotiator who is able to quickly build relationships with senior, key influential decision makers.
  • An innovative approach and an expert grasp of technology and technical solution which will drive business value.
  • Able to demonstrate strong commercial understanding and business acumen.
  • Strong sales skills (prospecting, qualifying, campaign management).
  • Detailed understanding of the sales process and proven sales methodologies.
  • Proven track record of identifying, developing, and closing major sales opportunities.
  • Proven and consistent track record of target over-achievement.
  • Excellent networking ability and natural communication style.
  • Excellent communicator with strong presentation, numeracy and written skills.
  • Strong problem-solving abilities; able to facilitate discussions and business outcomes.
  • Able to travel within designated territory and able to work with the minimum of supervision.
  • Degree level education advantageous, but track record of success in aligned career of higher importance.