This week our hosts Mike and Sam explore the 6 pillars for effective onboarding, a framework designed to set new hires up for success and maximise their early impact within the company. With 35% of companies admitting to having no formal onboarding process, it’s time to ensure you have a process in place that not only prepares new hires for their new role but also ensures they are fully productive and stay with the business long term.
This episode is split into two parts!
In Part 1, you’ll learn why pre-start engagement is crucial, including providing new hires with essential information about products, company values, and team expectations. You’ll also discover the importance of setting clear goals and milestones from the beginning. These strategies help maintain morale, build confidence, and boost motivation, all of which are key to avoiding no-shows and ensuring your new hires become fully productive as quickly as possible.
Listen now:
Key takeaways:
Prepare your employees before Day 1: Recognise that a candidate becomes your employee once the contract is signed. Learn why it’s essential to maintain a positive experience from that moment until Day 1.
Avoid non-starters: To prevent no-shows, companies should keep in contact and ensure new hires feel welcome. Having current employees reach out with a friendly message or LinkedIn connection can help build anticipation and commitment.
Why you must have a comprehensive training plan: Discover the importance of training your new employees, ensuring there’s a well-rounded plan that respects different learning styles and provides both structured learning and flexibility.
Product knowledge: Provide structured shadowing and role plays can be particularly useful, even if they push people out of their comfort zones.
Customised training: Get to understand your new hires learning style, whether visual, auditory, or hands-on to ensure they take in the knowledge and theory they are going to learn.
Set clear goals and milestones for your new hires: New hires need clear, measurable goals and milestones from the start. This gives them direction and helps them understand what success looks like.
Your role as a sales leader: Sales leaders should establish standards and regularly check in to provide feedback on progress. Identifying early wins and areas for improvement can help build confidence and momentum.